Claim Support

When your claim comes, you won't face it alone.

GampInsure advisors personally manage claims for health, term, life and motor policies — from the first phone call to the money in your account.

This line is only for claims. For new policies, chat with our advisory team →

Our three-stage claim support journey: before you buy, during the claim, until settled

The reality

The uncomfortable truth about insurance claims

A claim is the only moment insurance actually matters. It's also the moment most policyholders are on their own — reading a rejection letter they don't understand, calling a TPA that puts them on hold, or chasing a surveyor who won't visit. Nobody sells you a policy and stays for this part. We do.

Our promise

Our promise: before, during, and after your claim

01

Before

  • Policy read-through session
  • Exclusions explained in writing
  • Nominee & documentation check
  • Health declaration done right the first time
02

During

  • Cashless pre-auth coordination with hospital + TPA
  • Document checklist prepared for you
  • Insurer follow-up cadence (we call, you don't)
  • Surveyor coordination for motor claims
03

After

  • Follow-up until settlement
  • Written explanation of any deduction
  • Unfair rejection → grievance → IRDAI Bima Bharosa → Insurance Ombudsman

Scope

What we handle for you

Proof

Real claims. Real outcomes.

The situation

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What went wrong

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What we did

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The outcome

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The situation

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What went wrong

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What we did

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The outcome

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Questions

Claim support — your questions, answered

Do you help with claims even if I didn't buy my policy from you?

Yes. A free claim review is open to everyone. If we can help, we'll tell you exactly how — and what it costs, if anything, before we start.

What does claim support cost?

For policies bought through GampInsure, claim support is free — forever. For outside policies, the first review is free; we'll quote any further help upfront.

How fast do you respond?

Within 4 working hours on WhatsApp. For hospitalisation emergencies, call the claims line directly — we treat cashless pre-auth as urgent.

What documents should I keep ready for a health claim?

Policy copy, photo ID, hospital bills and discharge summary, diagnostic reports, and the claim form. Send us photos on WhatsApp — we'll tell you what's missing.

My claim was already rejected. Is it too late?

Usually not. Read our step-by-step guide to what to do in the first 48 hours after a rejection — or just send us the rejection letter and we'll review it.

Can you help with a claim that's been stuck for months?

Yes. We first get a written reason for the delay from the insurer, then escalate through their grievance cell and, if needed, IRDAI's Bima Bharosa portal.